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The four things that actually go wrong

My uploads are stuck

They are probably waiting for a connection, which is normal and intended. The app holds files on the phone and sends them when the phone finds signal — on the walk out, in the car, or back at the hotel. Open the app while you have bars and leave it in front. If a try fails it waits before the next one, roughly a minute, then two, then four, up to about half an hour. Once that wait is up, switch away from the app and back again — coming to the front is what starts the next attempt, so leaving it open and untouched will not do it. After ten failed tries it stops and the item appears in the upload queue with a Retry you can tap.

I did not get my sign-in code

Check spam first, then confirm you are using the email address your workspace invited. Codes expire, so request a fresh one rather than reusing an old email. On the dashboard you can use a password instead.

I cannot see an album somebody told me about

Albums are visible to the workspace they belong to. If you have just been invited, sign out and back in once. If you were removed from a workspace, access ends immediately and this is working as designed — though a media link your app had already opened keeps working until it expires, five minutes for a photo and up to four hours for a video.

A photo came out smaller than expected

Check it was sent through Team Capture rather than forwarded through a group chat first. Anything that passes through a chat app is compressed before we ever see it, and that cannot be undone afterwards.